Frequently Asked Questions

You must have many questions about our essay writing service. We have compiled a list of the most popular questions and answered them for you:

1. Is my order confidential?

Absolutely. does not disclose any personal information about the clients and their orders. Learn more about our Confidentiality Policy.

2. Who is the person writing my paper?

We will find the writer best suited for your needs. He or she will hold:
An academic degree of Bachelor or above
A GPA of no less than 3.0
An 80+ score on all our tests
A score of 80 or above on for a sample work
An absolute confidence in your paper’s successful completion.

3. Where is your company based? is a US-incorporated academic assistance company. Our headquarters is located in Delaware, USA. We also have a Ukrainian support office.

4. How do you look for academic writers?

We scour specialized LinkedIn groups for freelance writers. We secure a certain number of professional writer for every field of study and can quickly determine whether there is a suitable person to complete your order on our team.

5. Are the writers well-compensated?

Similar to the paper’s price, the writer’s earnings are calculated in accordance with the deadline, number of pages and the academic level. Our managers work hard to ensure that all writers are satisfied with their earnings and provide their best quality work for you.

6. What will you do if I don’t like the paper I get?

According to our Revision Policy you get up to three revisions for free for any paper you are not satisfied with. In case the revisions do not help, contact our support team to request a change of the writer. If all else fails, reach out to the Manager, together you will be able to find a satisfactory solution.

7. Will I get in trouble for plagiarism?

Absolutely not. All writers create papers from scratch and use appropriate citation styles to ensure zero chance of unintentional or indirect plagiarism. We utilize high-quality software to check every work for plagiarism. As a result, your papers safely pass checks similar to SafeAssign and TurnItIn.

8. Will there be a copy of my paper in your database?

After you approve the paper, all rights to it are transferred to you. However, our system keeps the copies of all works to ensure their plagiarism-free status.

9. How do I get the paper I have ordered?

You will receive an email notification with a preview of your paper, after the writer completes it. If you wish the writer to make any changes, send the paper for revision. Otherwise, approve the order and download a DOC file via the control panel or send it to your email.

10. Can I get my money back, if I don’t like the paper you provide?

Sure, we offer partial and full refunds. Check out our Money Back Guarantee to learn which option you are entitled to.

11. Is there a way for me to talk to my writer directly?

If you have any urgent questions, you can address our support managers since they are online 24/7. Otherwise, use the message section of the control panel to leave a comment for your writer.

12. What is Complex Assignment?

A complex assignment indicates an order that requires special knowledge and more advanced research skills. Consequently, writers with such qualities should be compensated accordingly. Here is a list of disciplines the service 'complex assignment' applies to:
Computer science
Biology (and other Life Sciences)
If you place an order for one of these disciplines, you will be charged 20% more than for ordinary assignments. Orders that fall into the category of 'Other' are reviewed by the Support Team, and if they identify your discipline as a complex one, you will be charged an additional 20% of the initial order price. You will be notified of the price change and receive a link for additional payment.